Branch Operation Officer – Mahmoorganj

From 3 to 6 year(s) of experience

₹ Not Disclosed by Recruiter

Posted: 1864 days agoOpenings: 1Job Applicants: 18Job Views: 512

Job Description

Branch Operation Officer -Mahmoorganj

Job Description:

Any graduate with minimum 3-6 years experience in handling Banking Operations catering to liabilities and asset products
Knowledge of local language and area with good communication skills local hire
Responsible for day to day operational and administrative activities in the Branch which include coordination with IT, infrastructure, security, secured stationary (operations), unsecured stationary (Admin) and housekeeping
Accountable for quality customer service within stipulated time frame while adhering to regulatory and procedural compliance
Responsible for coordination of audits at the Branch and availability of requisite resources in the branch without affecting regular branch business
Train the Cashier & Customer Care Representative (CCR) on process compliance, service quality and Branch operations
Serve as a point of check for completion of forms/applications, verification of the KYC documents and other document proofs provided by the customer for purposes such as transactions, account opening etc.
Handle walk in customers in absence of CCR

Experience: 3 to 6 years

Role:Back Office Executive

Salary: Not Disclosed by Recruiter

Industry:Banking

Functional AreaBFSI, Investments & Trading

Role CategoryBanking Operations

Employment Type:Full Time, Permanent

Key Skills

Administration Communication Skills Customer Service Banking Operations Infrastructure Security Stationary Cashier Activities IT Infrastructure

Education

UG:Any Graduate

PG:Post Graduation Not Required,Any Postgraduate

Company Profile

Ujjivan Small Finance Bank

Ujjivan Small Finance Bank Limited is a mass-market focused small finance bank in India, catering to financially unserved and underserved segments and committed to building financial inclusion in the country. Our Promoter, Ujjivan Financial Services Limited (UFSL) commenced operations as an NBFC in 2005 with the mission to provide a full range of financial services to the ??economically active poor?? who were not adequately served by financial institutions. On October 7, 2015, UFSL received RBI In-Principle Approval to set up a Small Finance Bank(SFB), following which it incorporated Ujjivan Small Finance Bank Limited as a wholly-owned subsidiary. UFSL, subsequent to obtaining RBI Final Approval on November 11, 2016 to establish and carry on business as an SFB, transferred its business undertaking comprising of its lending and financing business to our Bank, which commenced its operations from February 1, 2017. We are a ??scheduled bank?? included in the Second Schedule to the Reserve Bank of India Act, 1934Ujjivan Small Finance Bank has a diversified portfolio with branches spread across 24 states and union territories and a customer base of 4.72 million as of June 30, 2019. Apart from the network of branches, ATMs and Automated Cash Recyclers, we have a phone banking unit that services customers in eleven languages, a mobile banking application that is accessible in five languages as well as internet banking facility for individual and corporate customers. Our focus is to use technology as an enabler for our customers that allows us to customize and deliver products and services to suit their needs.

Company Info

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Contact Company:Ujjivan Small Finance Bank